I had to remind them about my order as they were so busy the cashier forgot. He apologized profusely but it wasnt a big deal.
What is a big deal is he came over to where I was sitting and gave me my order along with a card for a free beverage next time.
This the Starbucks on Katella and main in orange.
Inside tip: bring in your own cup and ask for a refill. If ur lucky and hit the right cashier, it will be only $0.50